Service documents
Zrelay provides an independent AI API gateway: its own customer accounts, API keys, prepaid usage, routing and metering. These documents explain that service and its dependencies.
- Legal notice — operator identity, activity and contact details.
- Privacy policy — account information, request processing and retention.
- Terms of service — account responsibilities and prepaid API usage.
- Draft data processing addendum — informational only; not executed or part of the current inference offer.
- Subprocessors and service providers — infrastructure, inference and support dependencies.
- Refund policy — voluntary service-interruption coverage and statutory rights.
- Acceptable use policy — permitted use and protection against abuse.
Support and legal requests
Contact support@zrelay.net for billing, service issues or privacy requests. Telegram @zrelay_net remains available as an alternative. Include an invoice ID or non-secret account ID where relevant. Never send an account recovery code, an API key or payment private keys.
Customers purchase Zrelay API usage. Upstream credentials are not delivered to customers. Direct BTC checkout uses BTCPay when the selected offer is available.
Marketplace and direct sales
G2G has accepted Zrelay in Software & Apps > Gift Cards. For sales completed inside G2G, G2G is the merchant of record and handles marketplace checkout, buyer taxes and refunds; Zrelay handles the separate API service and credit after valid delivery. The listing is not a partnership or endorsement. G2G redemption is not available yet.
Direct BTC sales on zrelay.net use BTCPay when enabled and are separate from G2G. Stripe checkout is implemented in code; if card payments are enabled, Stripe is a payment processor, not the merchant of record. The public catalog currently reports payments paused.